Want to knock off early tonight?
Want to knock off early tonight?
Pay someone for an hour, and they’ll give you an hour.
Pay someone for a job, and they’ll do that same job in 35 minutes.
FedEx famously discovered this decades ago, when they were struggling to meet their overnight deadlines, with huge backlogs of parcels and packages stacking up at every major airport in the US.
They tried everything to get the night shift working harder.
They explained the effects on the end-user, the customer.
They threatened, coerced, and demanded.
No difference whatsoever.
Finally, some bright spark asked the question.
“Why are we paying the night shift an hourly rate, when what we as employers want is not for the job to take as many hours as possible, but for it to be performed as quickly as possible, without making mistakes?”
So FedEx changed things (literally) overnight, and the night shift got paid a flat rate per shift. They got paid the same if their shift took 7 hours, or 10 hours.
If they finished loading all the planes (correctly) in 7 hours, they got to go home “early”.
Lo and behold, the system worked.
They just needed to incentivise the right actions.
What gets rewarded gets repeated.
I know this from the dog training I’ve been doing with Chewie.
And I know it from the staff and customers that I’ve worked with over the years.
And now you know it too.
ps. How old were you when you discovered the arrow in the FedEx logo?
Some more Big ideas
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Introducing the O’Shitometer
#ALB37 How Neville Wright turned 37p and his Dad’s ladder into a £100 million empire
#ALB49 ThreeSixty Mortgages podcast
How Jon Monks doubled his sales whilst working half as hard
“John and Jason have been there and done it and don’t have an ego about it like many others.
I know I am better organised, better planned and prepared and more likely to succeed sooner, thanks to their wisdom and experience.”
Could you DOUBLE your business 1% at a time?
Could you grow your business by just 1% this week? That doesn’t sound too hard, does it? Well, if you could grow your business by just 1% every week, after 69 weeks, you’d have DOUBLED your business!
These 1% gains are the same techniques used by the British Cycling Team that helped them turn a bunch of “also-rans” into world beaters, notching up forty-two medals in the last four Olympics, as well as winning six of the last seven Tour De France races.
The One Percent Club will show you EXACTLY how to implement these 1% gains into your business, and how they can stack up to REALLY grow your business.
John released his first book “Big Ideas… for Small Businesses” in 2017, and it shot straight to the #1 bestseller list for Small Business and Entrepreneurship on Amazon, outselling books by Richard Branson, Alan Sugar and Duncan Bannatyne combined.
Since then, it’s sold thousands and thousands of copies all over the world, and attracted more than 100 five-star reviews. But more importantly, it’s changed the lives of small business owners all over the world, who now understand that running a lifestyle business isn’t a bad thing.
I think you’ll like it…
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